Verbal and Physical abuse of our staff will not be tolerated. We reserve the right to warn any patients who behave in an unreasonable or disrespectful way to our staff that their actions may result in us removing them from the practice list.
We will follow a formal procedure in line with NHSE guidance when dealing with the removal of any patient from the list.
In rare cases that prove to suggest an irreparable breakdown in the doctor-patient relationship, we reserve the right to remove a patient from our practice list.
Please click here for more information regarding zero tolerance.